{"id":2566,"date":"2021-03-19T11:48:58","date_gmt":"2021-03-19T11:48:58","guid":{"rendered":"https:\/\/www.tadano.com\/benelux\/sales-services\/customer-support\/"},"modified":"2026-11-12T13:42:55","modified_gmt":"2026-11-12T13:42:55","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.tadano.com\/benelux\/en\/sales-services\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"\n\n\n<section class=\"hero-section\">\n\n\t\n\t\n\t\n\t<div class=\"img-holder \">\n\t\t\t\t<div class=\"bg-stretch\" style=\"background-position: 50% 50%; \">\n\t\t\t<span data-srcset=\"https:\/\/assets.onetadano.com\/celum_assets\/hero\/Tadano_Servicevan.jpg, https:\/\/assets.onetadano.com\/celum_assets\/hero-2x\/Tadano_Servicevan.jpg 2x\"><\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"logo green-solutions\" style=\"display:none;\">\n\t\t\t<a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.tadano.com\/benelux\/wp-content\/themes\/tadano\/assets\/dist\/images\/Green-Solutions_Logo_White.svg\"><\/a>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"container\">\n\t\t<div class=\"text-holder \">\n\t\t\t<div class=\"wrap\">\n\t\t\t\t\n\t\t\t\t<ul class=\"breadcrumbs\"><li><a href=\"https:\/\/www.tadano.com\/benelux\/en\/\">Home<\/a><\/li><\/ul>\n\t\t\t\t\n\n<h1 class=\"wp-block-heading\">Customer Support<\/h1>\n\n\n\n<p>Dedicated Tadano Customer Support Teams are cross-trained to keep all products safely running, including factory-trained service technicians and distribution channel technicians.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" id=\"Your-direct\"><a class=\"wp-block-button__link wp-element-button\" href=\"#contact\" rel=\"\">Contact us<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.tadano.com\/benelux\/en\/service-locations\/\">Service Locations<\/a><\/div>\n<\/div>\n\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<div class=\"wp-block-group is-style-background-cyan\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">EMERGENCY ASSISTANCE \u2013 AVAILABLE AROUND THE CLOCK<\/h2>\n\n\n\n<p>Our customer support team is available round the clock, 365 days a year \u2013 including at night, at weekends and on public holidays. Factory-trained service teams are on hand to assist you by telephone, via real-time remote diagnosis or directly on site. Highly trained technicians can be easily reached by telephone at any time and will help you get your crane back up and running quickly.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-icon-phone\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:0080011001200\">+31 299 39 00 55<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-icon-mail\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:tnl.info@tadano.com\">Email<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">GLOBAL SERVICE NETWORK \u2013 EXPERT ON-SITE SUPPORT<\/h2>\n\n\n\n<p>If a solution cannot be found immediately over the phone, our global service network will provide you with fast and reliable support directly on site. Experienced service engineers combine in-depth knowledge of the vehicles with practical expertise. Our experts support the entire Tadano portfolio, provide cross-brand assistance and help minimise your crane\u2019s downtime with efficient problem-solving.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><strong><strong>MODERN REMOTE DIAGNOSTICS<\/strong><\/strong><\/h3>\n\n\n\n<p>Powerful diagnostic tools enable rapid fault analysis via real-time remote diagnostics.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>COMPREHENSIVE EXPERTISE<\/strong><\/strong><\/h3>\n\n\n\n<p>Our specialists know your cranes down to the smallest detail and bring practical experience to the table.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>SERVICE FOR ALL TADANO PRODUCTS<\/strong><\/strong><\/h3>\n\n\n\n<p>Expert support across the entire Tadano portfolio.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>CROSS-BRAND EXPERTISE<\/strong><\/strong><\/h3>\n\n\n\n<p>Expert support regardless of your crane\u2019s manufacturer.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mediahub.tadano.com\/asset\/bdb8569b-3174-4c7a-9008-cdbaea838d2a\/gallery-full\/img_Tadano_DSC_2304-JPG.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>MINIMISED DOWNTIME<\/strong><\/strong><\/h3>\n\n\n\n<p>Efficient problem-solving ensures your crane is back in operation quickly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>HEALTH AND SAFETY INSPECTIONS FOR GREATER OPERATIONAL SAFETY<\/strong><\/strong><\/h3>\n\n\n\n<p>Carrying out all relevant health and safety inspections to ensure maximum operational safety.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>TRANSPARENT SERVICE DOCUMENTATION<\/strong><\/strong><\/h3>\n\n\n\n<p>Qualified service personnel ensure comprehensive and professional documentation.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n<div id=\"contact\"><\/div>\n\n\n\n<section class=\"sales-team hide-background-triangle   \">\n   <div class=\"container\">\n                    <div class=\"section-heading\">\n                <div class=\"heading\">\n                    <h2>Your Tadano Benelux Customer Support Team<\/h2>\n                <\/div>\n            <\/div>\n              <div class=\"threerow-slider dots-info has-no-images\">\n                 \n                        <div class=\"card-col no-img wide-card\">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Wout Drijvers<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Customer Support<\/strong>\n                            <strong class=\"row\">Belgium, Netherlands<\/strong>\n                            <strong class=\"row\">Dutch, English, French<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+3213351660\">+32 13 351 660<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:Wout.Drijvers@tadano.com\">Wout.Drijvers@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n              <\/div>\n   <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>EMERGENCY ASSISTANCE \u2013 AVAILABLE AROUND THE CLOCK Our customer support team is available round the clock, 365 days a year \u2013 including at night, at weekends and on public holidays. Factory-trained service teams are on hand to assist you by telephone, via real-time remote diagnosis or directly on site. Highly trained technicians can be easily [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2554,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2566","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Support - Benelux<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tadano.com\/benelux\/en\/sales-services\/customer-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support - Benelux\" \/>\n<meta property=\"og:description\" content=\"EMERGENCY ASSISTANCE \u2013 AVAILABLE AROUND THE CLOCK Our customer support team is available round the clock, 365 days a year \u2013 including at night, at weekends and on public holidays. 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