{"id":11801,"date":"2021-08-17T05:49:18","date_gmt":"2021-08-17T05:49:18","guid":{"rendered":"https:\/\/www.tadano.com\/dach\/?page_id=11801"},"modified":"2026-11-12T13:46:26","modified_gmt":"2026-11-12T13:46:26","slug":"assistance-clientele","status":"publish","type":"page","link":"https:\/\/www.tadano.com\/dach\/fr\/ventes-services\/assistance-clientele\/","title":{"rendered":"Assistance client\u00e8le"},"content":{"rendered":"\n\n\n<section class=\"hero-section\">\n\n\t\n\t\n\t\n\t<div class=\"img-holder \">\n\t\t\t\t<div class=\"bg-stretch\" style=\"background-position: 50% 50%; \">\n\t\t\t<span data-srcset=\"https:\/\/assets.onetadano.com\/celum_assets\/hero\/Tadano_Servicevan.jpg, https:\/\/assets.onetadano.com\/celum_assets\/hero-2x\/Tadano_Servicevan.jpg 2x\"><\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<div class=\"logo green-solutions\" style=\"display:none;\">\n\t\t\t<a href=\"#\"><img decoding=\"async\" src=\"https:\/\/www.tadano.com\/dach\/wp-content\/themes\/tadano\/assets\/dist\/images\/Green-Solutions_Logo_White.svg\"><\/a>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"container\">\n\t\t<div class=\"text-holder \">\n\t\t\t<div class=\"wrap\">\n\t\t\t\t\n\t\t\t\t<ul class=\"breadcrumbs\"><li><a href=\"https:\/\/www.tadano.com\/dach\/fr\/\">Accueil<\/a><\/li><\/ul>\n\t\t\t\t\n\n<h1 class=\"wp-block-heading\">ASSISTANCE CLIENT\u00c8LE<\/h1>\n\n\n\n<p>Les \u00e9quipes du support client de Tadano sont form\u00e9es de mani\u00e8re polyvalente pour assurer le bon fonctionnement de tous les produits, y compris les techniciens de service form\u00e9s en usine et les techniciens des canaux de distribution.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\" id=\"Your-direct\"><a class=\"wp-block-button__link wp-element-button\" href=\"#contact\" rel=\"\">ContactEZ-NOUS<\/a><\/div>\n<\/div>\n\n\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<div class=\"wp-block-group is-style-background-cyan\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">ASSISTANCE D\u2019URGENCE \u2013 DISPONIBLE 24 HEURES SUR 24<\/h2>\n\n\n\n<p>Notre \u00e9quipe d\u2019assistance client est disponible 24 heures sur 24, 365 jours par an, y compris la nuit, le week-end et les jours f\u00e9ri\u00e9s. Des \u00e9quipes de service form\u00e9es en usine sont \u00e0 votre disposition pour vous aider par t\u00e9l\u00e9phone, via un diagnostic \u00e0 distance en temps r\u00e9el ou directement sur site. Des techniciens hautement qualifi\u00e9s sont facilement joignables par t\u00e9l\u00e9phone \u00e0 tout moment et vous aideront \u00e0 remettre rapidement votre grue en service.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-icon-phone\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:0080011001200\">00800 1100 1200<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-icon-mail\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:kundendienst@tadano.com\" target=\"_blank\" rel=\"noreferrer noopener\">Email<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00c9SEAU DE SERVICE MONDIAL \u2013 ASSISTANCE EXPERTISE SUR SITE<\/h2>\n\n\n\n<p>Si aucune solution ne peut \u00eatre trouv\u00e9e imm\u00e9diatement par t\u00e9l\u00e9phone, notre r\u00e9seau mondial de service apr\u00e8s-vente vous apportera une assistance rapide et fiable directement sur site. Des techniciens exp\u00e9riment\u00e9s allient une connaissance approfondie des engins \u00e0 une expertise pratique. Nos experts prennent en charge l\u2019ensemble de la gamme Tadano, fournissent une assistance multimarque et contribuent \u00e0 r\u00e9duire au minimum les temps d\u2019immobilisation de votre grue gr\u00e2ce \u00e0 une r\u00e9solution efficace des probl\u00e8mes.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><strong><strong><strong>DIAGNOSTIC \u00c0 DISTANCE MODERNE<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>De puissants outils de diagnostic permettent une analyse rapide des pannes gr\u00e2ce \u00e0 un diagnostic \u00e0 distance en temps r\u00e9el.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>UNE EXPERTISE COMPL\u00c8TE<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Nos sp\u00e9cialistes connaissent vos grues dans les moindres d\u00e9tails et mettent leur exp\u00e9rience pratique \u00e0 votre service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>ASSISTANCE POUR TOUS LES PRODUITS TADANO<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Une assistance experte couvrant l\u2019ensemble de la gamme Tadano.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>EXPERTISE MULTIMARQUES<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Une assistance experte quel que soit le constructeur de votre grue.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/mediahub.tadano.com\/asset\/bdb8569b-3174-4c7a-9008-cdbaea838d2a\/gallery-full\/img_Tadano_DSC_2304-JPG.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>TEMPS D&rsquo;IMMOBILISATION R\u00c9DUITS AU MINIMUM<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Une r\u00e9solution efficace des probl\u00e8mes garantit une remise en service rapide de votre grue.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>INSPECTIONS DE SANT\u00c9 ET DE S\u00c9CURIT\u00c9 POUR UNE MEILLEURE S\u00c9CURIT\u00c9 D&rsquo;EXPLOITATION<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>R\u00e9alisation de toutes les inspections de sant\u00e9 et de s\u00e9curit\u00e9 pertinentes pour garantir une s\u00e9curit\u00e9 d&rsquo;exploitation maximale.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong><strong>DOCUMENTATION DE SERVICE TRANSPARENTE<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<p>Un personnel de service qualifi\u00e9 assure une documentation compl\u00e8te et professionnelle.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n<div id=\"contact\"><\/div>\n\n\n\n<section class=\"sales-team hide-background-triangle   \">\n   <div class=\"container\">\n                    <div class=\"section-heading\">\n                <div class=\"heading\">\n                    <h2>VOTRE \u00c9QUIPE SAV TADANO<\/h2>\n                <\/div>\n            <\/div>\n              <div class=\"threerow-slider dots-info has-no-images\">\n                 \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Dominique Francois<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Responsable SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+496332831523\">+49 6332 83 1523<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:dominique.francois@tadano.com\">dominique.francois@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Karl-Heinz Pickel<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Chef d&rsquo;\u00e9quipe SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+4991231855418\">+49 9123 185 5418<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:karlheinz.pickel@tadano.com\">karlheinz.pickel@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Dietmar Burgard<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+496332831730\">+49 6332 83 1730<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:dietmar.burgard@tadano.com\">dietmar.burgard@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Florian Lodes<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+4991231855523\">+49 9123 185 5523<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:florian.lodes@tadano.com\">florian.lodes@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Frank Nauhauser<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Autriche<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+436766304887\">+43 676 6304887<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:frank.nauhauser@tadano.com\">frank.nauhauser@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Patrick Rubner<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+4991231855145\">+49 9123 185 5145<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:patrick.rubner@tadano.com\">patrick.rubner@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Patrick Steitz<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+496332831501\">+49 6332 83 1501<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:patrick.steitz@tadano.com\">patrick.steitz@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Robert Hintyes<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+4991231855146\">+49 9123 185 5146<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:robert.hintyes@tadano.com\">robert.hintyes@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Thomas Frey<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+496332831561\">+49 6332 83 1561<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:thomas.frey@tadano.com\">thomas.frey@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n         \n                        <div class=\"card-col no-img \">\n                <div class=\"info-card responsive\">\n                    <div class=\"card-img\">\n                                            <\/div>\n                    <div class=\"card-content\">\n                        <div class=\"card-title\">\n                            <p>Walter Bastian<\/p>\n                        <\/div>\n                        <div class=\"card-info\">\n                            <strong class=\"first-row row\">Coordinateur SAV<\/strong>\n                            <strong class=\"row\">Allemagne<\/strong>\n                            <strong class=\"row\">Allemand, Anglais<\/strong>\n                                                            <strong class=\"row\">\n                                <svg style=\"display:inline;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" data-name=\"Layer 1\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M24,6.24c0,7.64-10.13,17.76-17.76,17.76-1.67,0-3.23-.63-4.38-1.78l-1-1.15c-1.16-1.16-1.16-3.12,.05-4.33,.03-.03,2.44-1.88,2.44-1.88,1.2-1.14,3.09-1.14,4.28,0l1.46,1.17c3.2-1.36,5.47-3.64,6.93-6.95l-1.16-1.46c-1.15-1.19-1.15-3.09,0-4.28,0,0,1.85-2.41,1.88-2.44,1.21-1.21,3.17-1.21,4.38,0l1.05,.91c1.2,1.19,1.83,2.75,1.83,4.42Z\"\/><\/svg>\n                                <a href=\"tel:+496332831893\">+49 6332 83 1893<\/a>\n                                <\/strong> \n                                                                                        <strong class=\"row\">\n                                <svg tyle=\"display:inline;\"  xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Filled\" viewBox=\"0 0 24 24\" width=\"15\" height=\"15\"><path d=\"M23.954,5.542,15.536,13.96a5.007,5.007,0,0,1-7.072,0L.046,5.542C.032,5.7,0,5.843,0,6V18a5.006,5.006,0,0,0,5,5H19a5.006,5.006,0,0,0,5-5V6C24,5.843,23.968,5.7,23.954,5.542Z\"\/><path d=\"M14.122,12.546l9.134-9.135A4.986,4.986,0,0,0,19,1H5A4.986,4.986,0,0,0,.744,3.411l9.134,9.135A3.007,3.007,0,0,0,14.122,12.546Z\"\/><\/svg>\n                                <a href=\"mailto:walter.bastian@tadano.com\">walter.bastian@tadano.com<\/a>\n                            <\/strong>\n                                                    <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n              <\/div>\n   <\/div>\n<\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ASSISTANCE D\u2019URGENCE \u2013 DISPONIBLE 24 HEURES SUR 24 Notre \u00e9quipe d\u2019assistance client est disponible 24 heures sur 24, 365 jours par an, y compris la nuit, le week-end et les jours f\u00e9ri\u00e9s. Des \u00e9quipes de service form\u00e9es en usine sont \u00e0 votre disposition pour vous aider par t\u00e9l\u00e9phone, via un diagnostic \u00e0 distance en temps [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3978,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11801","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assistance client\u00e8le - DACH<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tadano.com\/dach\/fr\/ventes-services\/assistance-clientele\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance client\u00e8le - DACH\" \/>\n<meta property=\"og:description\" content=\"ASSISTANCE D\u2019URGENCE \u2013 DISPONIBLE 24 HEURES SUR 24 Notre \u00e9quipe d\u2019assistance client est disponible 24 heures sur 24, 365 jours par an, y compris la nuit, le week-end et les jours f\u00e9ri\u00e9s. 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