{"id":17533,"date":"2026-02-18T15:22:12","date_gmt":"2026-02-18T14:22:12","guid":{"rendered":"https:\/\/www.tadano.com\/espana-y-portugal\/software-update-cybersecurity\/"},"modified":"2026-08-13T13:21:19","modified_gmt":"2026-08-13T13:21:19","slug":"software-update-cybersecurity","status":"publish","type":"page","link":"https:\/\/www.tadano.com\/espana-y-portugal\/en\/software-update-cybersecurity\/","title":{"rendered":"Software Update &amp; Cybersecurity"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Software Update &amp; Cybersecurity<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Software Update Management<\/strong><\/h2>\n\n\n\n<p>For any questions related to the crane\u2019s software or available updates, please contact your authorized Tadano Service Partner. Only authorized service partners are permitted to perform safety-critical software modifications to ensure ongoing compliance with the vehicle\u2019s type-approval.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cybersecurity<\/strong><\/h2>\n\n\n\n<p>For cybersecurity-related questions, please contact your authorized Tadano Service Partner. Further information may be provided here in the future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Product Security Incident Response Team (PSIRT)<\/strong><\/h2>\n\n\n\n<p>Tadano is committed to maintaining the cybersecurity of its products and services. The Tadano Product Security Incident Response Team (PSIRT) is responsible for receiving, assessing, and coordinating the handling of reported cybersecurity vulnerabilities and incidents.<\/p>\n\n\n\n<p>If you believe you have identified a cybersecurity vulnerability related to a Tadano product or service, we encourage you to submit a report using the form below. Reports will be reviewed confidentially and handled in accordance with our internal incident response processes.<\/p>\n\n\n\n<p>To help protect customers and systems, we kindly ask that potential vulnerabilities are not publicly disclosed until appropriate measures have been implemented. Tadano appreciates the responsible disclosure of security vulnerabilities and values the contribution of researchers, customers, partners, and other stakeholders in helping improve product cybersecurity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Report a Security Issue<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.tadano.com\/espana-y-portugal\/en\/software-update-cybersecurity\/vulnerability-disclosure-policy\/\">Vulnerability Disclosure Policy<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Please provide your contact information so our PSIRT team can communicate with you regarding your report. Any personal data submitted will be treated confidentially and used solely for processing and investigating the reported issue.<\/p>\n\n\n\n<section class=\"psirt-form contact-form-block form-block cookieconsent-optin-marketing\" id=\"psirt-form-container\">\n  <div class=\"container\">\n\n    \n      <script type=\"text\/javascript\">\n        var recaptchaPublicKey = '6LcJ044oAAAAAHa4a1TbHqHq3jD3KyKSubByLS51';\n        const formRequiredMessage = 'This field is required';\n      <\/script>\n\n      <script src=\"https:\/\/www.google.com\/recaptcha\/api.js?render=6LcJ044oAAAAAHa4a1TbHqHq3jD3KyKSubByLS51\"><\/script>\n\n      \n      <form class=\"contact-form mail-form-with-mapper\" action=\"#psirt-form-container\" method=\"POST\" enctype=\"multipart\/form-data\" id=\"psirt-form\" onsubmit=\"dataLayer.push({'event': 'formSubmission'});\">\n        <input type=\"hidden\" name=\"form_identifier\" value=\"psirt-form\" \/>\n        <input type=\"hidden\" name=\"recipient_token\" value=\"e3b4cd5ea12ea1e27508f59726dede11\" \/>\n\n        <div class=\"row\">\n          <div class=\"col\">\n            <label for=\"email\">Email <\/label>\n            <input type=\"email\" name=\"email\" id=\"email\" placeholder=\"Please enter your email address.\" maxlength=\"254\" >\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col\">\n            <label for=\"product_type_name\">Product Type \/ Name <span>*<\/span><\/label>\n            <input type=\"text\" name=\"product_type_name\" id=\"product_type_name\" placeholder=\"Please enter the product type or name.\" required>\n          <\/div>\n          <div class=\"col\">\n            <label for=\"serial_number\">Serial Number<\/label>\n            <input type=\"text\" name=\"serial_number\" id=\"serial_number\" placeholder=\"Please enter the serial number.\">\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"date_of_discovery\">Date of Discovery <span>*<\/span><\/label>\n            <textarea name=\"date_of_discovery\" id=\"date_of_discovery\" placeholder=\"When exactly - date and ideally time - did you identify the vulnerability or issue?\" required><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"affected_product_and_version\">Affected Product and Version <span>*<\/span><\/label>\n            <textarea name=\"affected_product_and_version\" id=\"affected_product_and_version\" placeholder=\"In addition to the product selected above, please specify the exact software, hardware, or firmware version, if known.\" required><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"vulnerability_type_and_behavior\">Type of Vulnerability &#038; Behavior <span>*<\/span><\/label>\n            <textarea name=\"vulnerability_type_and_behavior\" id=\"vulnerability_type_and_behavior\" placeholder=\"What type of vulnerability is present, e.g., buffer overflow, SQL injection, unencrypted transmission, use of hard-coded credentials? Which specific function or interface of the product is behaving incorrectly?\" required><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"steps_to_reproduce\">Steps to Reproduce (Proof of Concept)<\/label>\n            <textarea name=\"steps_to_reproduce\" id=\"steps_to_reproduce\" placeholder=\"How can the issue be reproduced step-by-step? What inputs, parameters, or tools were used? Please provide technical details or log files as harmless plain text only.\"><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"security_impact\">Security Impact<\/label>\n            <textarea name=\"security_impact\" id=\"security_impact\" placeholder=\"What damage could an attacker cause? Is unauthorized access to sensitive data, system takeover, or a critical system outage possible?\"><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"active_exploitation_indications\">Indications of Active Exploitation \/ Security Incidents<\/label>\n            <textarea name=\"active_exploitation_indications\" id=\"active_exploitation_indications\" placeholder=\"Do you have concrete evidence or strong indications that this vulnerability is already actively being exploited? Please describe your observations, e.g., by providing suspicious IP addresses, relevant log entries, or unusual system behavior.\"><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"attacker_information\">Information on the Attacker (if known)<\/label>\n            <textarea name=\"attacker_information\" id=\"attacker_information\" placeholder=\"Is there any information available about the attacker(s), their specific methods, or possible intentions?\"><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\">\n            <label for=\"suggested_mitigations\">Suggested Mitigations<\/label>\n            <textarea name=\"suggested_mitigations\" id=\"suggested_mitigations\" placeholder=\"Have you already taken any actions yourself or do you have ideas on how to mitigate the vulnerability or its impact? What temporary measures could protect other users?\"><\/textarea>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"col full-width\" style=\"font-size: 14px;\">\n            <label class=\"terms-checkbox\">\n              <input type=\"checkbox\" name=\"data-protection\" required title=\"Please accept our data protection declaration\" \/>\n              <span class=\"fake-input\"><\/span>\n              <span class=\"fake-label\">\n                I acknowledge the data <a target=\"_blank\" href=\"https:\/\/www.tadano.com\/espana-y-portugal\/en\/privacy-policy\/\">privacy policy<\/a> with further information.*\n              <\/span>\n            <\/label>\n            <span class=\"req\">*Required<\/span>\n          <\/div>\n        <\/div>\n\n        <div class=\"row\">\n          <div class=\"loader\"><\/div>\n          <div class=\"col full-width btn-holder\">\n            <button type=\"submit\" class=\"submit btn btn-light\">\n              Submit            <\/button>\n          <\/div>\n        <\/div>\n      <\/form>\n\n    \n    <div class=\"form-success\" >\n      \n\n<h2 class=\"wp-block-heading\">THANK YOU!<\/h2>\n\n\n\n<p>We strongly value your input and requests. Our team will review your message and respond as quickly as possible. Again, thank you!<\/p>\n\n\n    <\/div>\n\n  <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Software Update &amp; Cybersecurity Software Update Management For any questions related to the crane\u2019s software or available updates, please contact your authorized Tadano Service Partner. Only authorized service partners are permitted to perform safety-critical software modifications to ensure ongoing compliance with the vehicle\u2019s type-approval. Cybersecurity For cybersecurity-related questions, please contact your authorized Tadano Service Partner. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17533","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Software Update &amp; Cybersecurity - Spain &amp; Portugal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tadano.com\/espana-y-portugal\/software-update-cybersecurity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Software Update &amp; Cybersecurity - Spain &amp; Portugal\" \/>\n<meta property=\"og:description\" content=\"Software Update &amp; Cybersecurity Software Update Management For any questions related to the crane\u2019s software or available updates, please contact your authorized Tadano Service Partner. 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