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Please note that we will be unable to reply to sales inquiries unrelated to our products or business activities.

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The Handling of Personal Information

Tadano Ltd. shall handle your personal data as set forth below.

  1. The purpose of personal data use
    Tadano Ltd. shall use your personal data only for the following purposes.
    (1) Provision of services such as sales, repair and inspection of Tadano products or for procurement of raw materials or similar items.
    (2) Conducting questionnaire surveys and creating statistical materials and other information related to products, services, and sales planning based on the survey results.
    (3) Provision of products, services and various materials requested.
    (4) Responding to comments and inquiries, and sending promotional giveaways.
    (5) Providing information regarding products, services, events, questionnaires, and other matters related to Tadano.
    (6) Conducting other work related to each of the above or separately obtained with the data subject's consent.
  2. Lawfulness of personal data handling
    The legal basis for the handling of your personal data is your consent.
  3. Providing personal data to a third party
    Tadano Ltd. may provide your personal data to subsidiaries in the Tadano Group and to client companies. In such cases, Tadano Ltd. shall ensure the recipients manage your personal data appropriately.
  4. Personal data storage period
    Tadano Ltd. shall store your personal data during a period from when personal data has been collected to when the purpose of processing has been accomplished. Tadano Ltd. shall erase the personal data stored immediately after the purpose of processing has been accomplished.
  5. Possible consequences of not providing personal data
    If you do not provide your personal data, Tadano Ltd. may not answer your inquiry.
  6. Responding in accordance with the rights of the data subject
    Tadano Ltd shall take appropriate action in response to a data subject's requests about the processing of personal data concerning him or her in accordance with the applicable law.
  7. Privacy Policy
    For further information about our privacy practices, please read our Privacy Statement.
  8. Contact
    For inquiries about our privacy practices, please contact us by e-mail at:

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