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Tadano Ltd. (hereinafter referred to as "Tadano") considers protecting the privacy of users of this site to be of the utmost importance.
In most cases, there is no need for users to identify their names or any other personal information to access this site. However, on some pages we do request provision of personal information for purposes such as making improvements to the site to make it more user-friendly and responding to enquiries. Tadano manages personal information related to site users in accordance with the guidelines below and strives to handle and protect such information appropriately.

1. Purposes of use of personal information

Tadano may collect and use customer names, e-mail addresses, and other necessary personal information for the following purposes:
(1) Provision of services such as sales, repair and inspection of Tadano products or for procurement of raw materials or similar items.
(2) Conducting questionnaire surveys and creating statistical materials and other information related to products, services, and sales planning based on the survey results.
(3) Provision of products, services and various materials requested.
(4) Responding to comments and inquiries, and sending promotional giveaways.
(5) Providing information regarding products, services, events, questionnaires, and other matters related to Tadano.
(6) Conducting other work related to each of the above or separately obtained with the data subject's consent.

2. Secure administration of personal information

Tadano shall administer customer personal information appropriately, taking measures as needed to prevent leakage, loss, or unauthorized alteration of such information.

3. Provision and disclosure of personal information

No information provided on this site shall be disclosed or provided to any third party without the consent of the customer concerned.

4. Requesting disclosure, correction, or cessation of use of personal information

In the event of a request from a customer for disclosure of personal information concerning the customer him or herself, correction of his or her personal information, or cessation of use of such information as a means of contact in the future, Tadano will respond swiftly to such request, respecting the customer's wishes to the maximum extent. Contact the e-mail address below for any such requests.

5. Joint use of personal information

Tadano and its subsidiaries or affiliates may jointly use any personal information collected, within the scope of the purposes of use under paragraph 1 above.

6. Cookies

In some cases this site uses "Cookies" to collect information automatically. However, data collected in this manner cannot be used to identify actual persons. If you do not wish to have information collected using cookies, configure your browser to reject cookies. Note that this may make some features of the website unusable.

Please address any inquiries on personal information to the following e-mail address.

Privacy Policy

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