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Owner Change Request

For safety purposes, we always aim to provide product safety information to customers. When you acquire our product as a used machine from the market, please provide your information here. Your nearest our service network will support the operation of the machine you own.

* Required fields are noted by a red asterisk.

* The serial number is important to provide correct information for product support.

How to check serial number

Product Information

Model Name*
Serial Number*
Machine Location*
Production Year*

Owner Information

Company Name*

Zip Code*
Company Website
Company Description*

Applicant Information


The Handling of Personal Information

Tadano Ltd. shall handle your personal data as set forth below.

  1. The purpose of personal data use
    Tadano Ltd. shall use your personal data for the purposes of answering your inquiry, for sales of products and related services including maintenance and inspection or for procurement of raw materials or similar.
  2. Lawfulness of personal data handling
    The legal basis for the handling of your personal data is your consent.
  3. Providing personal data to a third party
    Tadano Ltd. may provide your personal data to subsidiaries in the Tadano Group and to client companies. In such cases, Tadano Ltd. shall ensure the recipients manage your personal data appropriately.
  4. Personal data storage period
    Tadano Ltd. shall store your personal data during a period from when personal data has been collected to when the purpose of processing has been accomplished. Tadano Ltd. shall erase the personal data stored immediately after the purpose of processing has been accomplished.
  5. Possible consequences of not providing personal data
    If you do not provide your personal data, Tadano Ltd. may not answer your inquiry.
  6. Responding in accordance with the rights of the data subject
    Tadano Ltd shall take appropriate action in response to a data subject's requests about the processing of personal data concerning him or her in accordance with the applicable law.
  7. Privacy Policy
    For further information about our privacy practices, please read our Privacy Statement.
  8. Contact
    For inquiries about our privacy practices, please contact us by e-mail at:

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