Software Update & Cybersecurity
Software Update Management
For any questions related to the crane’s software or available updates, please contact your authorized Tadano Service Partner. Only authorized service partners are permitted to perform safety-critical software modifications to ensure ongoing compliance with the vehicle’s type-approval.
Cybersecurity
For cybersecurity-related questions, please contact your authorized Tadano Service Partner. Further information may be provided here in the future.
Product Security Incident Response Team (PSIRT)
Tadano is committed to maintaining the cybersecurity of its products and services. The Tadano Product Security Incident Response Team (PSIRT) is responsible for receiving, assessing, and coordinating the handling of reported cybersecurity vulnerabilities and incidents.
If you believe you have identified a cybersecurity vulnerability related to a Tadano product or service, we encourage you to submit a report using the form below. Reports will be reviewed confidentially and handled in accordance with our internal incident response processes.
To help protect customers and systems, we kindly ask that potential vulnerabilities are not publicly disclosed until appropriate measures have been implemented. Tadano appreciates the responsible disclosure of security vulnerabilities and values the contribution of researchers, customers, partners, and other stakeholders in helping improve product cybersecurity.
Report a Security Issue
Please provide your contact information so our PSIRT team can communicate with you regarding your report. Any personal data submitted will be treated confidentially and used solely for processing and investigating the reported issue.
